21年项目管理师答疑精华9节

发布时间:2021-09-28
21年项目管理师答疑精华9节

21年项目管理师答疑精华9节 第1节


你们公司正建立一套质量成本方法来确定质量问题的相对重要性,并确定降低成本的主要机会。你们公司相信这种方法能帮助评价是否成功达到了质量目标。当设立这种方法时,要求你归纳出4种成本类型:预防、评价、内部失败和外部失败。但是,当你检查质量成本时,你认识到培训及其相关成本是主要因素。培训成本属于以下哪一个范围?( )

A.预防成本

C.内部失败成本

B.评价成本

D.外部失败成本

正确答案:A


75 By which process may an unsuccessful supplier seek remedy for unjust awards?

A. Contract dispute

B. Stop work order

C. Bid protest

D. Coffective action

E. None of the above

正确答案:C


132 Using the situation stated in the Special window, what is the cost performance index for Case #9?

A. 1.10

B. 1.91

C. 0.83

D. 1.20

E. None of the above

正确答案:A


Pure Risk differs from Business Risks because Pure Risk's _____ .

A include chances of both profit or loss associated with the business.

B include chances of loss and no chances for profit associated with the business.

C must incur personal loss with business liability.

D must incur business liability associated with loss of pure profit.

E B and C

正确答案:B


● A project may be defined as _____

A an integrated approach to managing projects

B a coordinated undertaking of interrelated activities.

C a group of activities directed by a project manger over a life cycle

D an undertaking with a defined starting point and defined objectives

E All of the above.

正确答案:D


你的项目团队由六名海洋生物学专家和两名行政助理组成。这个科研项目中的一部分是要开发一套复杂即时反应系统,该系统需要一些支持产品,目前看来需要 从外部购买这些支持产品。你需要考虑和外部供销商签订合同的事务,但是你的团队中没有人有合同 管理 方法的经验 ,而且本公司中负责合同 管理的职员因为其它事务不能进入本项目团队工作。为了确保这项采购工作的顺畅进行,你必须为团队中的两名成员提供采购管理的培训。在此过程中直接和间接的培训费用应该:( )

A.由公司支付

B.由项目预算直接支付的费用

C.由采购部门支付

D.在做成本预算时就考虑到投入

正确答案:A


Using the figure in the Special window, The slacktime in Activity "G" is _____ weeks.

A . 2

B . 3

C . 4

D . 5

E . 7

正确答案:C


173 Listening involves more than hearing sounds. The good listener

A. Repeats some of the things said

B. Finishes the speaker's sentences

C. Writes everything down

D. Nods his head frequently

正确答案:A


假定你和公司的CEO是邻居,你们的关系比较铁,而公司的同事也都知道你们之间的关系比较好。最近,你的公司任命你为一个新项目的项目经理,而这个项目对实现下一年的财务目标是至关重要的。你会依靠下列哪种权力类型来行使项目经理的权力?

A、 参照型

B、 酬劳型

C、 正式型

D、 专家型

正确答案:A


21年项目管理师答疑精华9节 第2节


由于你在大学学的是金融学专业,所以公司要求你要积极参与公司的项目选择过程。项目选择委员会的主席要你介绍一些项目选择的基本规则和可行的方法。你知道那个组织通常不会批准成本会超出收益的项目,因此你推荐了折现的现金流量法。这种方法是以今天的1美元通常要比1年后的1美元更有价值的经济理论为基础的。

根据这种方法,项目在下列哪种情况下才能被接受

a. 项目生命周期内估计的现金流量的净现值总和等于收益

b. 现金流入的净现值出现金流出的净现值一定数量或比例

c. 全部未来预期现金流量的现值总和除以项目初始现金投资结果大于1

d. 回收期出现在项目的第二年

正确答案:A
a.  现金流入的净现值超出现金流出的净现值一定数量或比例
这个折现的现金流量法或现值法通过按照要求的回报率进行折现来决定全部现金流量的净现值。通货膨胀的影响也可以被考虑其中。因为主要的现金流出就是项目的初始投资,所以现值。通货膨胀的影响也可以被考虑其中。因为主要的现金流出就是项目的初始投资,所以在项目生命周期的早期净现金流量通常是负值。如果项目取得成功,现金流量就会变成正值。[开始]


工作包是:

A、 WBS最低层的可交付成果

B、 带有一个特定标示符的任务

C、 要求的汇报级别

D、 可以分配给一个以上组强单位的任务

正确答案:A


在项目整合活动期,项目业主重要关注的是:

a. 项目对组织目前运作的影响

b. 每个部门要完成的技术工作量

c. 要涉及的职能部门的数量

d. 进度和绩效报告的准备

正确答案:A


6 Typically, during which phase in a project life cycle are most of the project expenses incurred. A. Concept phase

B Development of design phase

C. Execution phase.

D. Termination phase.

E. None of the above

正确答案:C


在以下的路径收敛例子中,如果按时完成活动1、2和3的概率都是50%,活动4在第6天开始的概率是多少?( )

A.10%

B.13%

C.40%

D.50%

正确答案:B


假定你和公司的CEO是邻居,你们的关系比较铁,而公司的同事也都知道你们之间的关系比较好。最近,你的公司任命你为一个新项目的项目经理,而这个项目对实现下一年的财务目标是至关重要的。你会依靠下列哪种权力类型来行使项目经理的权力?( )

A.参照型

B.酬劳型

C.正式型

D.专家型

正确答案:A


38 A calendar that identifies when a project may be performed on an activity is called a:

A. Project calendar.

B. Resource calendar.

C. Milestone point.

D. Key point.

E. Work unit

正确答案:A


74 Which of the following is associated with a buyer's request for material to meet a particular need: A. material warranty

B. material guarantees

C. implied warranty of salability

D. implied warranty of fitness for a particular purpose

E. A and C only

正确答案:D


159 Since risk is associated with most projects, the best course of action is to:

A. cover all project risks by buying appropriate insurance

B. ignore the risks, since nothing can be done about them and move forward with the project in an expeditious manner.

C. avoid projects with clear and present risks

D. eliminate all known risks prior to the execution phase of the project

E. identify various risks and implement actions to mitigate their potential impact

正确答案:E


21年项目管理师答疑精华9节 第3节


Project management provides organizations with a methodology to:

ABecome more efficient and effective in accomplishing goals that cannot be handled well by the traditional structure

BManage high risk repetitive work

CProvide clients with multiple points of contact

DProvide guidance in accomplishing repetitive activities

EAll of the above

正确答案:A
A


98 Power games, withholding information, and hidden agendas are examples of-.

A. noise

B. communication barriers

C. indirect communication

D. mixed messages

E. All of the above

正确答案:B


随着项目的复杂程序增大,范围的不确定性级别:

A、 保持不变

B、 下降

C、 先降后升

D、 上升

正确答案:D


105 You are managing an internal project where a vice president from the user group is acting as the sponsor. You have just been informed by your team that the critical path has slipped by three weeks. You should:

A. Immediately inform. the sponsor and ask for advice

B. Do nothing until the slippage occurs

C. See the sponsor after you have evaluated alternatives, recommendations, and performed an impact analysis

D. Look for someone to blame before you see the sponsor

E. Inform. your senior management of the problem and tell them that you will get back to them after you assessed the situation

正确答案:C


亚伯拉罕·马斯洛提出了一个五个级别的需要层次理论,解释了一个人的整个生命发展周期中不同类型的需要。责任、成就感和能胜任的感觉属于下列哪个级别的需要?

A、 自我实现

B、 社会化

C、 尊重

D、 生理上

正确答案:C


180 Which of the following tools and techniques can be used to collect information for the project closure reports?

A. Customer Surveys

B. Brainstorming

C. Document and Performance Analysis

D. Lessons Learned

E. All of the above

正确答案:E


关于项目环境的沟通问题,以下哪项是对的? ( )

A.项目经理必须将送出的信息被接收到作为自己的主要责任

B.有效的会议、一个“战事室”和一个严密矩阵促进有效沟通

C.如果一个项目由12个人组成,则存在48个潜在的沟通渠道

D.很多项目经理将其30%的工作时间花费在沟通上

正确答案:B


22 In a matrix organizational form, which factor(s) make it difficult for a project manager to provide a valid input into the employee's performance review?

A. Not working directly with the assigned functional employees

B. Employees spend only a short amount of time assigned to the project

C. Not being knowledgeable enough to evaluate employees on technical judgment

D. All of the above

E. A and B only

正确答案:D


105 Conflict management requires problem-solving. Which of the following is often referred to as a problem-solving technique and used extensively in conflict resolution?

A. Confrontation

B. Compromise

C. Smoothing

D. Forcing

E. Withdrawal

正确答案:A


21年项目管理师答疑精华9节 第4节


The Work Breakdown Structure (WBS) is the basis for communicating:

A.Project scope, cost control, schedule, quality

B.Project objectives, dependencies, plan, cost control

C.Project scope, schedule, staffing, cost control

D.Project scope, quality, schedule, dependencies

E.Project budget, schedule, risk factors, work assignments.

正确答案:A
A


19 It is argumentative whether project managers actually control costs. Which of the following is the most common element over which the project manager may have some degree of control?

A. Direct labor dollars

B. Direct labor hours.

C. Overhead rates.

D. Procurement costs.

E. None of the above

正确答案:B


The most common form. of written project communication is

A Publications

B Bulletin boards

C Reports

D Letters and memos

E All of the above

正确答案:D


According to Herzberg, which of the following is a motivational factor?

A Pay

B Hygiene needs

C Achievement

D Working conditions

E Vacation time

正确答案:C


解释可以通过:

A、 使用另外的沟通媒介

B、 用别的术语重重新说明

C、 一字不漏的重复讲过的话

D、 叫传递者使用其它术语重发信息

正确答案:B


6 Using the situation stated in the Special window, what is the total variable costs for producing one widget?

A. $1,020

B. $1,010

C. $1,015

D. $20.00

E. None of the above

正确答案:E


121 Charisma would be an example of _____ power.

A. Legitimate

B. Reward

C. Coercive

D. Expert

E. Referent

正确答案:E


128 Using the situation stated in the Special window, what is present value of $1000 at 12% at the end of 5 years?

A. $3605.00

B. $0.57

C. $567.00

D. $892.86

E. $3.61

正确答案:C


贵公司刚刚从以前从未与之合作过的新客户那里获得一个项组客户要求您的全体组员签署保密条款这将在项目完工后两年内限制他们在客户所在行业中工作贵公司应首选以何种方式对此新要求作出反应 ( )

A.拒绝签署保密条款因为在招标通告RFP中没有说明记录

B.就保密条款进行谈判使之不会限制贵公司将来的项目工程

C.放弃项目以便不限制将来的选择

D.指示您所有组员签署保密条款

正确答案:B


21年项目管理师答疑精华9节 第5节


趋势分析是用来监控

A、 错误成因

B、 质量管理计划

C、 客户满意

D、 技术、成本及进度绩效

正确答案:D


● During project execution, a line manager informs you that he will not have sufficient resources available next month to support your and two other projects. The best way to handle this problem would be to:

A Ask the line manager to make the decision.

B Ask the line manager to work with senior management to prioritize the work.

C Ask your sponsor to meet with the line manager.

D Ask the line manager to set up a meeting with you and the other project managers to work out the problem yourselves.

E Prepare a purchase order to outsource the work.

正确答案:D


以下哪种进度计划编制方法包括风险评估?( )

A.ADM

B.PERT

C.PDM

D.CDM

正确答案:B


128 R & D project managers in high-tech companies most often motivate using _____ power.

A. Expert

B. Reward

C. Referent

D. Identification

E. None of the above

正确答案:A


非一致性产品的判罚是一个 形式 ( )

A.质量激励

B.风险分担

C.合同谈判

D.质保计划

正确答案:C


156 At least _____of the cost of quality are the direct responsibility of management.

A. 25%

B. 85%

C. 50%

D. 100%

E. 33%

正确答案:B


为了有效的管理项目,应该将工作分解为小块,以下各项中哪项不能说明任务应该分解到什么程度?( )

A.可以在80小时以下完成

B.不能再进一步进行逻辑细分了

C.可由一个人完成

D.可以进行实际估算

正确答案:C


117 Which of the following is closest to Juran's definition of Quality:

A. conformance to requirements.

B. fitness for use.

C. continuous improvement.

D. customer focus.

E. All of the above

正确答案:B


173 The Japanese resource management model exhibits:

A. a cooperative spirit of goal setting.

B. non-specialized career paths

C. frequent changes in team assignments

D. a Theory Z style. of management

E. All of the above

正确答案:E


21年项目管理师答疑精华9节 第6节


可以帮助我们明确哪些工作在规定的时间必须完成的工具是:

A、项目主进度表

B、预算

C、工作分解结构

D、甘特表

正确答案:C


95 The major reason why a project manager would use written instead of oral communication is: A. documentation

B. feedback

C. cost

D. barrier elimination

E. All of the above

正确答案:A


62 A summary WBS is usually developed in the

A. Conceptual phase

B. implementation phase

C. planning phase

D. close-out phase

E. All of the above phases

正确答案:A


The major difference between project and line management is that the project manager may not have any control over which basic management function?

A . Decision-making

B . Staffing

C . Rewarding

D . Tracking/monitoring

E . Reviewing

正确答案:B


撰写项目进展报告是所使用的“50-50”规则主要用于

A.计算精确的增殖

B.比较准确的估计挣值的大小

C.判断进度方差

D.以货币值来判断进度方差

正确答案:B


项目经理和项目团队之间极少或没有信息交流的管理方式被称为:( )

A.自我中心型

B.民主型

C.参与型

D.放任政策

正确答案:D


42 The Statement of Work (SOW) is developed during the _____ cycle.

A. Award

B. Solicitations

C. requirements

D. contractual

E. requisitions

正确答案:C


11 The risk of accepting a lot of poor quality, in acceptance sampling, is referred to as:

A. buyer's risk

B. consumer's risk

C. producer's risk

D. type I error

E. B and D only

正确答案:B


187 The centerline of a standard "Shewhart' control chart represents:

A. the process target

B. the nominal dimension specified by the customer

C. the nominal dimension specified by the designer

D. the true process average or mean

E. the process sample average or mean

正确答案:E


21年项目管理师答疑精华9节 第7节


When a project manager is running over the budgeted costs, the project manager can typically _____ to attempt to get the project back on budget.

A . Reduce features and/or functionality

B . Increase risk.

C . Incur a schedule slippage (to obtain more favorable pricing due to lengthened delivery times)

D . All of the above.

E . A and B only

正确答案:D


以下哪句话是正确的?( )

A.Hammok和fragnet的意思一样

B.项目进度计划可以采用多种历法

C.任何网络都不得采用回环

D.在活动是独立活动是,使用Hanger(锒铛儿)

正确答案:B


● Using the figure in the Special window, By how many weeks can activity "F" slip without extending the end date of the project?

A 0

B 1

C 2

D 3

E 4

正确答案:D


使用工作分解结构的主要原因是:

A、 组织工作

B、 防止遗漏工作

C、 为项目估算提供依据

D、 以上都是

正确答案:D


47 A project can best be defined as:

A. Series of non-related activities designed to accomplish single and multiple objectives.

B. Coordinated effort of related activities designed to accomplish a goal without a well-established end point.

C. Cradle-to-grave activities which must be accomplished in less than one year and consumes human and non-human resources.

D. Any undertaking with a definable time frame, well-defined objectives, and consumes both human and non-human resources with certain constraints.

E. All of the above.

正确答案:D


你已以准备好了项目的范围说明和WBS。你的项目计划也已经被批准了。目前你的项目已经开始实施了,但你认识到,基于项目工作的天性,项目范围的变动是在所难免的。由于不久前你就经历过范围不断扩大的折磨,所以这次你对范围蔓延的危险特别留意。为了避免类似事件的发生,你召集了团队会议要建立一套项目范围变更控制系统。这个系统是指:( )

A.一系列正式的.有书面文件记载的程序,这些程序规定了如何修改正式的项目文件的步骤

B.一套有正式的书面文件记录的流程,其主要作用是用来实施技术和行政的指导和监督,这样做的目的是为了保证项目各个部分的工作能够得以明确,并且有正式文件记录.工作日志记录和变更报告.变更控制,以及为了保证工作按照预定要求正常进行而进行审核工作

C.可以使用项目范围得到变更的一系列程序,主要包括文书工作.跟踪系统和批准变更必须的审批级别

D.有关项目变更的命令,这些命令是为了保证项目的范围管理计划在上级部门审阅和签署之前不会被随意改变

正确答案:C


10 Using the situation stated in the Special window, what is present value of $1000 at 12% at the end of 5 years?

A. $3605.00

B. $0.57

C. $567.00

D. $892.86

E. $3.61

正确答案:C


47 The major difference between PERT and CPM networks is:

A. PERT requires three time estimates whereas CPM requires one time estimate.

B. PERT is used for construction projects whereas CPM is used for R & D.

C. PERT addresses only time whereas CPM also includes cost and resource availability.

D. PERT requires computer solutions whereas CPM is a manual technique.

E. PERT is measured in days whereas CPM uses weeks or months

正确答案:A


项目可能:( )

A.没有关键路径

B.多条关键路径

C.一条关键路径

D.一条或多条关键路径

正确答案:D


21年项目管理师答疑精华9节 第8节


38 A calendar that identifies when a project may be performed on an activity is called a:

A. Project calendar.

B. Resource calendar.

C. Milestone point.

D. Key point.

E. Work unit

正确答案:A


网络进度计划在阶段被建立在更新( )

A.设计实施

B.开发实施

C.开发收尾

D.实施收尾

E.计划结束

正确答案:B


6 Which of the following is most closely associated with business risk:

A. profit and loss

B. personnel turnover

C. workmen's compensation

D. liability insurance

E. All of the above

正确答案:A


101 Using the situation stated in the Special window, which WBS element is behind schedule but under budget?

A. Element P

B. Element Q

C. Element R

D. Element S

E. None of the above

正确答案:D


你负责的项目已经进行了18个月了,某天,公司的CEO给你发了一封电子邮件,要你向所有的、确定的、内部和外部的干系人报告项目当前的情况。报告的饿时间定在了下周一。你预计可能会有50多人出席。报告准备工作的第一步应该是

A、明确报告的听众

B、确定目标

C、确定报告的总体形式

D、设计一个报告战略

正确答案:B


Quality management:

A . is another name for careful inspections.

B . is inversely related to productivity.

C . is primarily the responsiblity of management.

D . is primarily the responsibility of the workers.

E . is essentially a motivational technique.

正确答案:C


你是负责这个地区最大的医院的项目经理。研究表明患者在治疗前要等候很久。实际上,在过去的几个月中,有一些患者在等待看医生的中途就放弃了。这些意外已经成为一个公共关系的噩梦。你正带领一个项目团队确定问题发生区域,并且提出解决方法并实施。为了评估影响这个问题的因素,你的团队已经决定使用下面哪种技术?

A、原因-效果图

B、帕雷托分析

C、散点图

D、控制表

正确答案:A


在评估限制因素时顾问最初的行动应是 ( )

A.进行概率分析

B.风险识别

C.确定关键资源

D.与项目客户面谈

正确答案:D


线性责任图能用在下列哪种情形:

a. 表示在什么地方责任活动与线性规划重合

b. 表示各种项目责任

c. 表示影响进度的线性活动

d. 适当展现线性曲线关系

正确答案:B


21年项目管理师答疑精华9节 第9节


“在对软件编码前我不能进行软件测试”这句话说明了哪种依赖关系?( )

A.随意的

B.软逻辑关系

C.优先

D.强制或硬逻辑关系

正确答案:D


你为新项目组建的项目小组包括三个全职人员和五个兼职人员。所有小组人员相互认识并在过去一起共事过。为了项目启动顺利,你的第一步是:( )

A.同每个小组成员单独会面,讨论任务分配

B.准备一个责任分配矩阵并发给每个成员

C.将项目计划和工作分解结构分发给小组成员

D.举行项目动员大会

正确答案:D


作为一名项目经理,你意识到团队的发展是项目成功的基本条件。因此,你想了解一下团队动作的技术背景,这个信息能在下面哪一项中找到:( )

A.团队章程

B.项目计划

C.员工管理计划

D.组织政策和方针

正确答案:B


Formal written correspondence is mandated in which of the following situations:

A Product undergoes casual in-house testing

B Client requests additional work not covered under contract

C Project manager calls a meeting

D B and C only

E None of the above

正确答案:B


Which is not one of the five classifications of work found in a purchasing operafion?

A Management

B Buying

C Follow-up and expediting

D Marketing

E Clerical

正确答案:D


198 Which of the following time robbers end up creating additional work for the project manager and the project office?

A. Failure to delegate

B. Changes without notification or direction

C. Unreasonable time constraints

D. Over directing people

E. All of the above

正确答案:E


下列哪一项回答了问题 " 应该做什么?"

a. 已执行工作预算成本

b. 已执行工作实际成本

c. 计划执行预算成本

d. 完工预算

正确答案:C


一个订单是哪一种合同形式的例子?( )

A.单方面的

B.双方面的

C.三方面的

D.可分的

正确答案:A


135 A project manager who allows the team to make the majority of the decisions is demonstrating a(n) ____ leadership style.

A. Laissez-faire

B. Boss-centered

C. Subordinate centered

D. Autocratic

E. Demographic

正确答案:C